Welcome to our Saleemsons Website! We strive to provide you with the best shopping experience, and we understand that sometimes issues may arise. Please take a moment to familiarize yourself with our return and cancellation policies to ensure a smooth process.

Returns and Exchanges: If your product is damaged, defective, or incorrect upon delivery, kindly reach out to us within 7 days. Returns can be initiated within 7 days of delivery, excluding items deemed "no longer needed." To qualify for a return, items must be in their original, unused, and unworn condition, complete with original packaging, seals, and tags, as well as all accessories, manuals, and warranty cards.

Before processing a return, all items undergo a quality check to ensure they are in their original condition. Please be aware that if a product is returned in inadequate condition, we reserve the right to return it to you.

Order Cancellation: You can cancel your order anytime before it is dispatched by contacting our helpline at 03004125662. If your order has already been delivered before cancellation, you can still cancel it by not accepting the parcel.

Returning an Item: If your item doesn't fall under restricted categories, initiate a return request by calling our helpline at 03004125662.

Refund Processing Time:

• Store Credit: 1-2 business days after the quality check.
• Bank Deposit: 7-12 business days after the quality check.
• Credit Card Reversal: 1-3 business days after the quality check.
Non-Returnable Items: Certain items cannot be returned, including:
• Men & Women Innerwear and Swimwear
• Skincare and Haircare Items
• Perfumes and Fragrances (including Deodorants)
• Grocery Items
• Laundry and Cleaning Products
• All Games & Movies
• Pet Supplies
• Sale Items

Unapproved Return Requests: If your return request is not approved, we will communicate the reasons and send the product back to you without any shipping charges.

At Saleemsons, your satisfaction is our priority. Feel free to reach out to our helpline if you have any questions or concerns. Happy shopping!